Capital Markets & IT -lakyara vol.273 Digital Innovation
Is RPA overhyped, or just misunderstood?
While RPA (Robotic Process Automation) applications are starting to expand, the industry is seeing disappointing results and starting to reevaluate RPA’s actual ability to reduce costs. We need to take the actual potential of RPA technology into consideration to see more benefits such as enhancing employee value rather than cost reduction alone.
About the Author
Nomura Research Institute America, Inc.