Effective use of AI can help alleviate impending labor shortages facing Japan and also contribute to reforming Japan’s workaholic office culture. AI’s impact will reverberate across essentially all white-collar occupations. When deciding how to incorporate AI into their operations, companies should set their sights on digital transformation (DX) that creates new jobs for humans through reengineering task flows.

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About the Author

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  Etona Ueda

  Senior Consultant

  ICT Media & Service Industry Consulting Department