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HOME Publications Capital Markets & IT -lakyara Capital Markets & IT -lakyara List From Graphical to Voice Interface-financial institutions' expanding new channel

Capital Markets & IT -lakyara vol.294 Digital Innovation

From Graphical to Voice Interface-financial institutions' expanding new channel

Dec. 14, 2018

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Voice user interfaces (VUI) are rapidly evolving in tandem with advancements in machine learning and AI. VUI services fit well into financial institutions' omnichannel strategies. Overseas financial institutions have released apps that enable users to even make payments by voice command. Japanese financial institutions also are expected to offer more services.

About the Author

Atsushi Umakatsu

Assistant manager

Business IT Innovation Department

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