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HOME Sustainability Stakeholder Dialogues 2023 Sustainability Dialogue with Experts

Sustainability management

2023 Sustainability Dialogue with Experts

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From left: Hihara of NRI, Peter Bakker of WBCSD, Noguchi of NRI

Nomura Research Institute, Ltd. (hereinafter "NRI" has been holding dialog with external experts every year since FY2010 in order to understand global sustainability trends and reflect those trends in management strategy and risk management.
At the FY2023 dialogue, Peter Bakker (President and CEO of the World Business Council for Sustainable Development (WBCSD)*), Takeshi Hihara (Senior Corporate Managing Director in charge of Sustainability Promotion), and Tomohiko Noguchi (Senior Corporate Managing Director in charge of DX), discussed the process of solving social issues through DX3.0 and the collaboration between companies and WBCSD.

Participants

(Affiliation and position as of October 2023)

Peter Bakker

Peter Bakker

WBCSD President & CEO

For a decade (since 2012), Peter has led WBCSD based in Geneva, Switzerland. WBCSD is the premier global, CEO-led community of over 200 of the world’s leading sustainable businesses working collectively to accelerate the system transformations needed for a net zero, nature positive, and more equitable future.
He is a distinguished business leader who, until June 2011, served as CFO and then CEO of TNT NV, the global transport and logistics company. He has been recipient of the Clinton Global Citizen Award (2009) and the Sustainability Leadership Award (2010). Peter serves as a member of several corporate sustainability advisory boards.
He received the royal order Officer of the Order of Orange-Nassau in 2018 in recognition of his long-lasting commitment to engaging business in tackling global sustainability issues.
He was named as one of TIME Magazine’s 100 Most Influential Climate Leaders in Business for 2023.

Tomohiko Noguchi

Tomohiko Noguchi

Senior Corporate Managing Director, NRI

In charge of DX

Takeshi Hihara

Takeshi Hihara

Senior Corporate Managing Director, NRI

In charge of Sustainability Promotion

Introduction to NRI’s business model and its growth story

Hihara (NRI): Before jumping onto the DX business, I would like to shed some light on the business model and growth story of NRI.

  • Overview of NRI group's Business Model
  • Growth story outlined in the V2030 long-term management vision of the NRI Group
    • NRI distinguishes three levels of digital transformation, i.e., DX 1.0 for process digitalization, DX 2.0 for business model digitalization, and DX 3.0, which represents the primary focus for 2030. DX 3.0 signifies a social digital transformation with a far-reaching impact on multiple companies and industries.
    • Another crucial strategic direction is Global Expansion, and we plan to extend its business domain to North America, in addition to Asia and Australia.

Introduction to NRI’s DX business

Noguchi(NRI): DX3.0 emphasizes social transformation by creating “Digital social capital” with the help of various fields such as Social DX, Value Chain DX, and Infrastructure DX. DX 3.0 serves as a crucial element of NRI's strategy as it represents a business-oriented approach to addressing societal challenges. I believe that profitable ventures are essential for the sustainable development of projects that aim at addressing social issues.

  • *

    Digital Social Capital: Infrastructure and services with new value created by digital technology

Growth Story of the NRI Group and DX3.0 Business Approach

NRI:Please tell us what you thought about the "Growth Story of the NRI Group” and “DX3.0 Business approach" in regards to sustainability.

Mr.Bakker (WBCSD) : :Identifying social challenges that align with a company's expertise can be a daunting task, especially when there are several issues demanding attention. I find DX3.0 fascinating, and I commend NRI for its remarkable capability to identify global challenges such as climate change, food security, water resource management, preservation of natural ecosystems, human rights, aging population, etc. that can be addressed through own businesses and can provide valuable assistance to WBCSD and it effectively corresponds with the major themes that WBCSD strives to address. It is crucial to transition attention from social issues beyond corporate social responsibility (CSR) into an embedded business model; otherwise, we will not achieve the necessary scale and acceleration. NRI’s commitment to incorporating these issues into a business model is a valuable and admirable endeavor.

Noguchi(NRI): In my opinion, social issues can be broadly categorized into domestic and global issues, and various approaches can be optimized to address these social challenges. Our approach involves two key steps to making this into a business. First, we work on establishing new social codes, which means creating the potential for value. These codes encompass rules, regulations, commercial practices, and consumer values.
The next step involves the development of a digital society platform, that is designed to convert the identified value into sustainable business opportunities, for example, rules for greenhouse gas emissions and trading and a platform to manage and visualize these on an ongoing basis.

NRI's Four-Tier Ecosystem Approach to Addressing Social and Environmental Challenges

NRI’s Role as an Enabler in Creating a Sustainable Ecosystem and Initiatives in DX 3.0.

Noguchi(NRI): I would like to talk about the four-tier model which consists of Front Player, Platformer, Code-Maker, and Enabler.

Front players are those players that provide services to the end customer. Platformers provide a platform for the front players (e.g. carbon footprint tracing systems). Code makers can be defined as organizations such as governments, local authorities, trade associations, or agencies such as advertising agencies. The most important one is the Enabler. The enabler's role is to design the entire ecosystem, which enables sustainable commercialization.

NRI would like to act as an enabler and a platformer in this model and wants to create an ecosystem.The reason why NRI can succeed in this role is because of its core business areas. The first one being a think tank that works on identifying problems and designing policies etc. Another one is Con-Sol (Consulting and IT solutions) which enables the implementation of DX.
Here, I can proudly say that we are currently working on a lot of DX 3.0 projects, some are already in a state of PoC (Proof of Concept).

Example 1: NRI is acting as the secretariat for coordinating and facilitating in support of the “GX League” which is the Ministry of Economy, Trade and Industry’s efforts for a decarbonized society. In addition to that, NRI is one of the 566 participating companies (as of September 2023) in the GX League.

(Ref.) GX League(External Site, Japanese ony)
Sustainability book: In charge of overall coordination for the GX League initiative

Example 2: As part of the WBCSD Partnership for Carbon Transparency (PACT), NRI collaborated with Hitachi (a storage supplier) and EIZO (a desktop monitor supplier) to utilize the NRI-CTS in tracking greenhouse gas emissions based on actual measured values.

(Ref.) What's new: NRI’s Carbon Tracing System “NRI-CTS” recognized as a world leading Pathfinder Network compliant solution by the WBCSD

Example 3: Initiatives related to addressing Japan's aging social infrastructure, particularly its aging roads. Roads in Japan were extensively constructed between 1950 and 1970 and are now over 50 years old. We aim to solve this problem, which poses a significant burden on local authorities in terms of both human and financial resources. Our approach involves shifting from reactive maintenance to preventive maintenance by using sensors to scan the roads and create a digital twin. NRI's role is to provide the digital twin and drive digital transformation (DX) in the industry.

(Ref.) Sustainability book: Joint development of an AI automatic analysis system for road crack inspection work together with our customers

Mr.Bakker (WBCSD) : Thank you, Mr. Noguchi, for sharing such a detailed overview of NRI's four-tier model and the innovative projects you're involved in. NRI is taking a proactive and innovative approach to address various critical issues.
I'd like to discuss our climate-related solutions, which encompass a range of initiatives. We are actively working on climate change solutions, including the implementation of the greenhouse gas protocol, the development of Scope 3 accounting through PACT, and a comprehensive system for accounting and reducing avoided emissions. Furthermore, we are in the process of constructing an accounting system to track emissions within supply chains. Simultaneously, the ISSB (International Sustainability Standards Board) is developing an accounting and disclosure framework closely aligned with Scope 3 standards under the greenhouse gas protocol.

On September 18, the Final TNFD (Task Force on Nature-Related Financial Disclosures) recommendations were released in New York, sparking discussions about defining the matrices companies should measure and manage. Notably, the ISSB has set a 2025 deadline for the publication of the biodiversity disclosure framework. This timeline is significantly shorter than what we saw for climate change. A similar challenge arises in measuring biodiversity impact and dependencies, particularly in the context of Scope 3. It is an area that demands collaborative effort and innovative solutions like yours to avoid overwhelming businesses.
In addition, in the circular economy, there is increasing pressure to promote recycling and the reuse of materials, yet the challenge of measuring circularity and effectively communicating our progress continues to be a matter requiring further attention.
I foresee NRI's role evolving in the climate platform, progressing into more of a platform status. However, when I consider other topics like natural capital or circularity, we are still largely in the early stage. But, I would say that NRI's business model stands out globally as a company that explores new concepts and delivers them as consulting and software solutions.

Key Issues for the Future

Noguchi(NRI): Currently, our main focus is on the Climate bundle and CFO network in PACT. We are grateful for your PACT teams' work in presenting the interim report during New York Climate Week. This has helped us collaborate with suppliers and integrate them into our NRI CTS platform, offering valuable data connection opportunities through the Pathfinder Framework.

Mr.Bakker (WBCSD) : Addressing one of the primary challenges in PACT, we need to go beyond developing PoC and implementing our technology solution. The key question here is how we can adapt this system to cater to the needs of small and mid-sized companies.
While the concept of avoided emissions might not seem immediately compelling, as we move into DX 3.0, we can leverage digital solutions to help our clients reduce their climate impact. This approach holds significant potential for reducing emissions, but the next challenge is connecting avoided emissions accounting to financial markets, as substantial capital seeks sustainable investment opportunities. We believe that a robust avoided emissions accounting system could become the preferred standard for investors. Furthermore, the focus on nature is growing in importance, particularly with the release of the TNFD. The question now is how to incorporate nature-related metrics into discussions around Scope 1, 2, and 3 emissions.
In New York, we recently launched The Global Circularity Protocol. It is all about creating a greenhouse gas protocol and a system to help companies track and improve how circular their products are. Achieving a true circular economy involves multiple companies working together. It is not something one company can do alone. For instance, in the fashion industry, where nature and the climate are heavily impacted due to intense farming and quick product turnover, we are collaborating with a major fashion brand to promote circularity. Success here depends on collective efforts by brands and retailers to set up a comprehensive collection system and efficient return process. This also generates a high demand for digital support services and business opportunities.

Noguchi(NRI): In the context of the circular economy, I believe there are three distinct levels to consider: product, component, and material.
The product level is established to a certain extent. However, at the component level, standardization is a major challenge. The material level, especially with plastics, presents another challenge due to the difficulty in tracing additives. To establish a true circular economy, a digital system connecting the entire supply chain, including both positive and reverse supply chains, is essential. Effective code-making for data exchange is a vital part of this transformation.
Our distinctive feature is our collaboration with leading companies in a variety of industries. For example, our collaboration with major automobile manufacturers and retailers leads to the decarbonization of the entire supply chain. In DX 3.0, our primary aim is to collaborate with companies to have a meaningful influence on society. Initiatives like establishing codes within supply chains play a pivotal role in the development of a circular economy by promoting standardization, a critical element for its success.

At the end

Mr.Bakker (WBCSD) : I appreciate your insights and solutions.
Even though we have different roles and mainly deal with big companies, we are alike in some ways. It is true that nearly all small and medium-sized businesses are linked to the supply chains of larger companies. If we can make digital solutions that are easy for smaller companies to use and fit into the supply chain, we can create solutions that work for everyone, including those smaller companies.
I would say that, when a company joins WBCSD, it usually takes some time to get to know how the organization works and what it can offer. Companies often start by getting involved in one or two specific areas, like your work on PACT. These projects benefit both the company and WBCSD, and they can lead to expansion into other important areas, that align with their plans.
I look forward to deepening our collaboration and I would appreciate your guidance on our next steps and how we can best assist your organization.

From left row front, WBCSD Mr. Peter Bakker
Ms. Laurette Siemonek(Chief of Staff)
From right row front, NRI Eiko Ibuki
(General manager, Sustainability & Responsibility Department)
Lawrence Hale Sterling
(Corporate Communications Department)
Takeshi Hihara
(Senior Corporate Managing Director)
Tomohiko Noguchi
(Senior Corporate Managing Director)
Wataru Sakakibara
(General manager, DX Business Promotion Department)
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